Continued issues with presence and DM delivery

Sat, 28 Feb 2026 14:54:27 -0800

Feb 28, 14:54 PST
Resolved - This incident has been resolved.

Feb 28, 14:51 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Feb 28, 14:42 PST
Update - This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue

Feb 28, 14:28 PST
Identified - We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs

Feb 28, 13:54 PST
Investigating - We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs